Privacy Policy

Effective Date: [10-Oct-2025]

Thank you for choosing AAF Furniture for your online shopping needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. General Terms and Conditions

This website aafurniture.ae is managed and operated by AAF Furniture.

Ensuring the protection and management of your personal information is our primary concern.

This Privacy Policy outlines the purpose behind the collection and processing of your data.

Please thoroughly review this Privacy Policy to gain insight into our practices and methodologies for handling your data.

This Privacy Policy is subject to change in accordance with applicable laws, regulations, orders, or the Company’s internal operation policy. In such cases, changes will be notified in the Terms and Conditions section of the Website.

2. Our Responsibility to Protect Your Personal Information

We are committed to safeguarding and overseeing the security of your personal information.

Your data will be treated with strict confidentiality and will only be revealed in situations as outlined herein.

We will handle your data in compliance with relevant laws and regulations, gathering it for legitimate purposes and ensuring its secure management.

3. Information We Collect and How We Collect It

Your personal information may be collected by the Company in the following cases:

• During the course of using our Services, including access to the Website.
  
• When contacting the Company online (through inquiry messages within the Website, customer service channels, etc.).
  
• When participating in various events or promotions held by the Company.
  

In the above cases, the Company may collect your personal information, which may include but is not limited to:

• Name
  
• Contact Number
  
• Email Address
  
• Location Information
  
• Personal information contained in inquiry messages
  
• Personal information required for participating in events (e.g., images, photos, personal stories)
  
• Address information
  
• Date of birth
  
• Nationality
  
• Website access logs (e.g., IP address, cookies, etc.)
  

4. How We Use Your Personal Information

The Company uses your information for various purposes, including but not limited to:

4.1 Marketing Activities

If you provide consent to receive marketing information from the Company, we may provide marketing information via phone, text, email, mail, push notifications, or other written forms.

4.2 Inquiry-Related Contacts

We may utilize your personal information to reply to your inquiries, including emails sent via the Website.

4.3 Website Improvement and Security Reinforcement

We may utilize your personal information to improve the Website and optimize its content for your computer or mobile devices.

We may utilize your personal information to ensure that you use the Website in the fastest and safest manner.

4.4 Customer Identification and Issue Resolution

We may utilize your personal information to resolve issues, including customer identification related to delivery, installation, or after-sales services provided by the Company.

4.5 Events and Promotions

We may utilize your personal information to conduct various events and distribute related prizes or rewards.

5. Period of Processing and Retention, and Methods for Destroying Personal Information

5.1 Period of Processing and Retention of Personal Information

As a general matter, if it is required to retain the personal information in accordance with applicable laws and regulations, the Company shall retain and use your personal information for the period and purpose specified under relevant laws and regulations.

5.2 Destruction of Personal Information

The Company retains your personal information for a certain period pursuant to its internal policy and applicable laws and regulations. Upon achieving the purpose for processing the personal information, we shall destroy the information safely.

Any printed version of the personal information shall be incinerated or shredded, and any personal information stored electronically shall be destroyed in an irreversible manner using secure technical methods.

6. When We Transfer Your Personal Information to a Third Party

Your personal information may be transferred to an affiliate of AAF Furniture and/or a trusted service partner, in which case such personal information shall be transferred only to the extent agreed upon by your prior consent.

We value your personal information and shall never sell or disclose your personal information to a third party for any purpose other than those specified herein.

In some cases where it is necessary for a criminal investigation, the Company may be obliged to disclose your personal information to the judicial authority based on legal requirements.

Currently, the Company does not provide your personal information to any third party. If the Company commences transferring your personal information to a third party in the future, we shall obtain your consent in advance.

7. Delegation of Personal Information Processing

The Company may delegate the processing of customers’ personal information, in part or in whole, to authorized service providers who process your information for the specified purposes.

These delegatees shall handle personal information strictly within the scope of the delegated services and shall not use it for any other purpose.

The Company supervises and manages the delegatees to prevent any loss, theft, leakage, falsification, or damage of personal information during service delegation.

8. Your Rights and How to Exercise Them

As the data subject, you have the right to:

• Request access to your personal information.
  
• Request correction or deletion of your personal information.
  

A legal representative of a child under [Specify Age] may request access, correction, deletion, or suspension of processing of any personal information pertaining to the child.

When requested, the Company shall verify that the requesting party is the data subject or a legitimate legal representative. The Company may reject such requests only when there exists a lawful or justifiable reason as provided under applicable laws.

9. How We Ensure Security of Your Personal Information

The Company manages personal information in a secure environment, protecting it from unauthorized access, disclosure, alteration, or destruction.

Security measures include administrative, technical, and physical safeguards.

If you establish a password to access certain sections of the Website, please maintain its confidentiality and do not share it with any third party.

10. Installation, Operation, and Rejection of Cookies and Other Automatic Data Collection Tools

The Company uses cookies on the Website, including session and persistent cookies. A cookie is a small file stored on your device that records your website visit history and preferences.

Cookies help us understand user preferences, improve website performance, and deliver personalized content.

You can manage cookie settings in your browser to accept or reject cookies. However, rejecting cookies may affect the availability or functionality of certain services.

11. Inquiries or Complaints

If you have any inquiries regarding this Privacy Policy or your personal information collected by the Company, or any complaints regarding the protection of your personal information, please contact us at:

Telephone Number:+971 553291686

Email: aafurniture@foxmail.com

We are dedicated to safeguarding your privacy and ensuring that your personal information is handled in accordance with this Privacy Policy and all applicable laws and regulations.

Thank you for choosing AAF Furniture for your online shopping needs.